Serviceology for Smart Service System
"Yuriko Sawatani, James Spohrer, Stephen Kwan, Takeshi Takenaka"
Serviceology for Smart Service System - Springer 2017
978-4-431-56074-6
"Engineering; Engineering Economics, Organization, Logistics, Marketing; Operations Management; Engineering Design; Information Systems and Communication Service"
Serviceology for Smart Service System - Springer 2017
978-4-431-56074-6
"Engineering; Engineering Economics, Organization, Logistics, Marketing; Operations Management; Engineering Design; Information Systems and Communication Service"