William Sanborn Pfeiffer & T. V. S. Padmaja <br/><br/>
Technical Communication:  A Practical Approach 

 - 6th ed. 
 - Noida  Pearson  2008 
 - xviii, 693p. 
<br/><br/> It includes index. 
<br/><br/><label>ISBN: </label> 9788131700884 
<br/><br/><label>Dewey Class. No.: </label>808.0666