Herta A. Murphy, Herbert W. Hildebrandt & Jane P. Thomas <br/><br/>
Effective Business Communication 

 - 7th ed. 
 - Chennai  McGraw Hill Education (India) Pvt. Ltd.  2018 
 - xx, 619p. 
<br/><br/> It includes index. 
<br/><br/><label>ISBN: </label>9780070187757 
<br/><br/><label>Dewey Class. No.: </label>658.45