TY  - BOOK
AU  - Author: Alexeis Garcia-Perez 
AU  - Author: Denise Bedford
AU  - Author: Farah Gheriss 
TI  - Designing and Tracking Knowledge Management Metrics
SN  - 9781789737264
PB  - Emerald
KW  - "Business, Management & Strategy"
UR  - https://www.emerald.com/insight/publication/doi/10.1108/9781789737233
ER  -