TY - BOOK AU - Editor: Liping A. Cai AU - Editor: Pooya Alaedini TI - Quality Services and Experiences in Hospitality and Tourism SN - 9781787563841 PB - Emerald KW - Tourism & Hospitality Management UR - https://www.emerald.com/insight/publication/doi/10.1108/S2042-144320189 ER -