TY  - BOOK
AU  - Editor Torben Pedersen
TI  - Benchmarking: An International Journal
SN  - 9781787430723
PB  - Emerald
KW  - "Business, Management & Strategy"
UR  - https://www.emerald.com/insight/publication/doi/10.1108/S1571-5027201730
ER  -