"Takashi Maeno, Yuriko Sawatani, Tatsunori Hara" <br/><br/>
Serviceology for Designing the Future 

 -  Springer  2016 
<br/><br/><label>ISBN: </label>978-4-431-55861-3 
<br/><br/><label>Subjects--Topical Terms: </label><br/>"Engineering; Engineering Economics, Organization, Logistics, Marketing; Operations Management; Engineering Design; Information Systems and Communication Service"