TY  - BOOK
AU  - "Takashi Maeno, Yuriko Sawatani, Tatsunori Hara"
TI  - Serviceology for Designing the Future
SN  - 978-4-431-55861-3
PB  - Springer
KW  - "Engineering; Engineering Economics, Organization, Logistics, Marketing; Operations Management; Engineering Design; Information Systems and Communication Service"
UR  - http://link.springer.com/openurl?genre=book&isbn=978-4-431-55861-3
ER  -