TY  - BOOK
AU  - "Carlo Baroncelli, Noela Ballerio"
TI  - WCOM (World Class Operations Management) 
SN  - 978-3-319-30105-1
PB  - Springer
KW  - "Engineering; Engineering Economics, Organization, Logistics, Marketing; Industrial Organization; Organization; Operations Research, Management Science"
UR  - http://link.springer.com/openurl?genre=book&isbn=978-3-319-30105-1
ER  -