"Tareq Z. Ahram, Waldemar Karwowski" <br/><br/>
Advances in The Human Side of Service Engineering 

 -  Springer  2017 
<br/><br/><label>ISBN: </label>978-3-319-41947-3 
<br/><br/><label>Subjects--Topical Terms: </label><br/>"Engineering; Computational Intelligence; Engineering Economics, Organization, Logistics, Marketing; Organizational Studies, Economic Sociology; Operations Research/Decision Theory; User Interfaces and Human Computer Interaction"