TY - BOOK AU - Shuichi Fukuda TI - "Emotional Engineering, Vol.5" SN - 978-3-319-53195-3 PB - Springer KW - "Engineering; Engineering Design; Engineering Economics, Organization, Logistics, Marketing; Customer Relationship Management; Emotion; Cognitive Psychology" UR - http://link.springer.com/openurl?genre=book&isbn=978-3-319-53195-3 ER -