| 000 | 00393nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 210311s9999 xx 000 0 und d | ||
| 020 | _a9781787547872 | ||
| 100 | _a Robert Dew | ||
| 245 | 0 | _aCustomer Experience Innovation | |
| 260 | _bEmerald | ||
| 260 | _c2018 | ||
| 650 | _aMarketing | ||
| 856 | _uhttps://www.emerald.com/insight/publication/doi/10.1108/9781787547865 | ||
| 942 | _cEBOOK | ||
| 999 |
_c31996 _d31996 |
||